Very Easy! You can just start by sending us an email, call or fill the contact form.
We provide an additional discount of 5%, 10% and 15% on a recurring basis if you opt to go for a QUARTERLY, HALF YEARLY or YEARLY plan respectively.
You can just subscribe to a new suitable plan based on your needs. Or send us an upgrade or additional hours request through email by keeping a standard subject line. Subject Line: I need more 20 Hours and attach the screenshot of PayPal payment.
Just send us an email with the number of hours you need to add. Our support team will send you a payment link once you proceed and complete. Our team will add the hours to your account for more tasks.
You can switch your plans at any moment. For example; your current plan is 20 Hours and you need an 80 Hours plan than Connect to your Transfer Task account team. Pick a program of your choosing and just get an Instant Update. Downgrade or Upgrade!
You can simply send us an email at email@example.com One of our customer service executives will get in touch with you immediately.
Yes! You can seek our assistance by contacting our customer service desk. We’ll help you with the process.
Yes, you can add multiple email accounts and provide access to multiple users from the same account. The administrator of the account will be able to add/delete email ids.
Yes! You can review the usage history and hourly breakdown of your account. Just login to your Transfer Task account portal, click on WORK HISTORY and check the hourly breakdown.
Of course, Of course! You have your past unused hours been added to your new monthly cycle to enjoy lifetime validity.
If your tasks need to be completed every day / every fortnight / every week / every month, please mention the directions in the project email. Our Virtual Executive Assistant can execute the function as per your order.
If you sign up for the Full-Time plan, you would be assigned a dedicated VA who would be reserved for 8 hours a day for 5 business days.
Virtual assistants at TransferTask will get back to you within 8 hours of the task being submitted to ensuring that it is done. Nevertheless, if the job could not be accomplished within 8 hours, you would obtain a summary letter from the executive at the end of the day informing you that the work will be continued on to the following day.
If you would like to adjust the priority of one of your assignments, please send us an email at firstname.lastname@example.org or call us or submit your question via Skype chat. We're going to make the requisite adjustments from our end.
Of course, Of course! We are here to help you 365 days, just you will need to inform us 2 days in advance if you need a virtual assistant to work on weekends or public holidays. We will make changes in the employee shifts accordingly.
We have a very strict quality control process at TransferTask. A task performed by an executive is checked again by the Supervisor to ensure quality and perfection. The client receives the final resolution only when we’re satisfied with the work quality from our end.
Yes! We have a team of skilled virtual assistants. As per your task requirements, we assign experts from specific fields so you can use multiple assistants at once.
Yes! You can avail of the services of assistants who can work on a per-project basis.
You can communicate with your assistant via Skype, live chat, email, and phone. We suggest contacting with email so that we can have an easy track record.
To monitor the progress of your task you can ask directly to your assigned VA through email, skype, and phone. Also, the VA will be updating status on the TransferTask portal to keep you updated on the progress.
We provide provision for the change of your Virtual Assistant (VA) if you are not satisfied with the job performance of that employee. Before submitting any task, you may train your VA. This reduces the chances of disappointment with your VA.
We usually charge for the actual involvement of hours. We do not charge for our understanding of the task. However, you can always get in touch with your account manager if you have any doubts about the time charged.
No. We do not outsource any work to freelancers. All our workers are in-house and professionals.
We are based in India (IST time zone). However, we offer our services 24/7.
When you sign up for an Exclusive Trial, the relationship manager will become your sole point of contact. Every job you request during this trial phase will be monitored by your partnership manager to ensure consistent performance. Exclusive Trial is intended to help you test our working procedure, after which you can sign up for any of our plans.
YES! To avoid spammers, we request our customers to make a $1/ one dollar payment.
We use TeamViewer & Skype to connect your virtual screen.
If you want to edit or remove a job, please contact us through chat, email or phone. We are going to close the duplicate task.
SEO is a constant, competitive operation. Whereas Google regularly updates its search algorithms, it requires time to achieve the right results. Our SEO specialists offer up-to-date and high-quality solutions but do not guarantee immediate results. To get an instant response, inquire about the PPC solutions at email@example.com
Yes. We do have a referral program. To know more, please send us an email at firstname.lastname@example.org
We do have a referral program, but there is no such link for the same. For more details, contact us at email@example.com
No. At present, we do not have a mobile app for iPhone/Android/Windows.
Easiest Things to do! Visit our plans & pricing page and click on the Sign-Up button for any plan you’d like to choose.
In order to upgrade to a higher plan, send us an email at firstname.lastname@example.org with the details of your preferred plan. Our team will send an Instant Upgrade payment link and after completing the billing procedure, we will add the current remaining hours to your new higher plan.
We are a premium partner with PayPal and accept all types of payments from the same.
Sorry for the inconvenience. But we only accept payments through PayPal.
We have no plans for fewer than 10 hours. However, you can still use our personalized 'Pay As You Go' package that requires you to pay on an hourly basis.
You can test our services by selecting Exclusive Trial. Just a minimum activation charge of USD 1 is required to avoid spam.
We have a “per hour” based pricing structure.
We have a lifetime validity scheme for your unused hours. So if you cancel your membership with us within the first 10 days of your enrollment, we can refund the money of the remaining hours only.
We charge a flat fee on an hourly basis for any virtual assistant service you want, including internet research, data entry, and administrative work, etc.
Our professional services like website development and digital marketing do not have a fixed rate. The charges for these types of services are unique and are totally based on your requirements.
Coupon code is a unique code to avail any discount offer. If a coupon code is available at the time of your subscription, you can indulge in it.
If our system is not recognizing the email, it means that you’re using a different email ID. You need to only use the same email that you’ve used when signing up for EXCLUSIVE TRIAL.
Visit our website www.transfertask.com Home Page and click on the sign-up button than start creating your personal account from verified email address. Once you’ve created your account it will redirect and give you access to our task portal.
The credentials that you upload through WEB LOGINS in your TransferTask portal and the other information that you share are safe with us because: